Last but certainly not least…Grand View offers exceptional service and training. This is truly what sets us apart from our competitors. When you call you will get to speak directly to a person who can help you. You will not be asked to submit a ticket or go days without a response.
Training is accomplished through online videos, regularly scheduled webinar training sessions, and on-site training. (Note: travel costs may be incurred for on-site training)
Grand View is a hosted application meaning there is no need for you to maintain expensive servers or big Internet connections. All information is stored in our secure datacenters on state of the art virtual server platforms. What all this means is that you won’t need an IT guy to use Grand View. You won’t have to worry about backing up the data or what you’ll do in the event of a problem. Our experienced team of system administrators and developers handle all aspects of managing and maintaining the database and hosting servers. This reduces downtime and expenses and lets you focus on your task at hand.
Your data is backed up on regular intervals and you are provided with a backup of that information on a quarterly basis. If you need more frequent backups or would like to have the information replicated to a server at your location we are happy to work with you to achieve those goals. (Note: additional costs may be incurred for offsite replication of the database.)
Grand View has a robust Lodge Locator built into the system and uses the real time information stored in the lodge record. This means that changes are made instantly and easily.
The lodge locator functionality includes robust and intuitive search features as well as a map-based search where lodge details can be quickly and easily found by traveling brethren.
With Grand View software, lodge management is a snap and many of the time consuming functions of a lodge secretary are automated for speed, accuracy, and efficiency.
Having all of your operational information assimilated in a single system, you can rely on the information you need to make critical decisions.
With Grand View Software your organization can manage all of your membership records from an intuitive web based interface. Information is updated in real time and the software promotes distributed data entry and management by allowing Lodge Secretaries to interact directly with the database. There is no need to worry about data integrity as the software is engineered to retain historical information so if a secretary or user makes an error that change is easily corrected or rolled back to the previous state. There is also a verification system where all changes can be reviewed and approved through the Grand Lodge.
Here are a few of the membership management features: