Our Team Is Growing! Meet Otho

You spoke, and we listened. At the Users Conference, we heard your call for stronger concierge service from Grand View. We’re taking steps to provide it, starting with a new member of our team.

Please join us in welcoming Otho Z. Wilbur Sr. as our Customer Relationship Manager.

Otho brings more than 30 years of experience in technology and customer support. He has also been a Master Mason for over 34 years and remains active in multiple Masonic bodies. He knows firsthand how much you balance while serving your members.

How Otho will work with you

Otho will help you get the most from Grand View through clear communication, practical guidance, and follow-through. Whether he’s answering a question, explaining a process, or working with our technical team, his goal is to make your next step clear.

Get to know Otho

Outside of work, Otho enjoys exploring technology, continuing his education, learning music, and spending time with family. He brings that same curiosity and love of learning to his work with our customers.

We’re glad to have Otho on the team and look forward to the support he’ll provide to our community.

For support requests, please continue using your usual Grand View support channels so our team can track and assist with your request.